Privacy Policy – Squikk

Effective Date: 28th May 2026

Last Updated: 28th May 2026

Squikk (“we,” “our,” “us,” or “Squikk”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Squikk mobile application, website, and related services (“Platform”).

By using Squikk, creating an account, or accessing our services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

A. Information You Provide

When you sign up, book services, or interact with Squikk, you may provide:

  • Full name
  • Mobile number
  • Email address
  • Address and service location
  • Profile information
  • Payment information
  • Booking preferences
  • Beauty and personal care preferences
  • Reviews and ratings
  • Customer support communications
  • Photos uploaded by you
  • Information about your skin, hair, preferences, concerns, or service requirements

B. Information Collected Automatically

When you use Squikk, we may automatically collect:

  • Device information
  • App version
  • Operating system
  • IP address
  • Device identifiers
  • Browser type
  • App activity and usage behavior
  • Crash reports and diagnostics
  • Location information (where enabled)

C. Information from Third Parties

We may receive information from:

  • Payment gateways
  • Service partners
  • Marketing partners
  • Analytics providers
  • Social sign-in providers (if enabled)
  • Referral sources

2. How We Use Your Information

We use your information for purposes including:

  • Creating and managing your account
  • Processing bookings and payments
  • Connecting you with service professionals
  • Delivering services at your location
  • Providing customer support
  • Improving app functionality and user experience
  • Personalizing recommendations
  • Sending reminders and notifications
  • Fraud prevention and security
  • Legal and regulatory compliance
  • Marketing and promotional communications

If you upload photos or provide beauty-related information, we may use this data to recommend services, personalize experiences, and improve service quality.


3. AI Features and Personalization

If Squikk provides personalized recommendations, consultations, or AI-powered beauty guidance:

  • Information you provide (including photos, preferences, and responses) may be processed to generate recommendations.
  • AI recommendations are informational only and should not be considered medical advice.
  • You are responsible for informing service professionals about allergies, sensitivities, or health conditions.

4. Sharing Your Information

We do not sell your personal information.

We may share information with:

Service Professionals / Partners

To fulfill bookings and provide services.

Payment Providers

To process transactions securely.

Technology Providers

Hosting, analytics, messaging, CRM, cloud storage, and customer support providers.

Legal Authorities

When required by law, legal process, or government request.

Business Transfers

If Squikk undergoes merger, acquisition, restructuring, or asset transfer.

Only information reasonably required for these purposes will be shared.


5. Location Data

If location permissions are enabled, Squikk may use location information to:

  • Show service availability
  • Match nearby professionals
  • Improve booking experience
  • Verify service areas

You can disable location access from your device settings, although certain features may not function properly.


6. Photos and Uploaded Content

If you upload photos or images:

  • You confirm you have permission to upload them.
  • Photos may be used to provide consultations, recommendations, or service support.
  • You retain ownership of your content.
  • You grant Squikk permission to process such content for providing services.

We recommend avoiding uploading sensitive or unnecessary personal information.


7. Marketing Communications

We may send:

  • Booking confirmations
  • OTPs
  • Service reminders
  • Promotional offers
  • Referral programs
  • Product or service updates

You may opt out of promotional communications where available, but service-related communications may still be sent.


8. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide services
  • Resolve disputes
  • Meet legal obligations
  • Maintain records
  • Prevent fraud and abuse

We may retain certain information even after account deletion if legally required.


9. Data Security

We use commercially reasonable measures to protect information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

However, no digital system can guarantee complete security.


10. Your Rights and Choices

Subject to applicable law, you may:

  • Access your information
  • Correct inaccurate information
  • Update profile details
  • Request deletion of your account
  • Withdraw certain permissions
  • Opt out of marketing communication

Requests may be subject to verification requirements.


11. Children's Privacy

Squikk is not intended for users under 18 years of age without parental or guardian supervision.

If we become aware that information has been collected improperly, we may remove it.


12. Third-Party Services

Squikk may contain integrations or links to third-party services.

We are not responsible for the privacy practices of third parties.

Users should review third-party privacy policies separately.


13. International Transfers

Your information may be processed or stored on servers located outside your state or country where permitted by applicable law.

By using Squikk, you consent to such processing and transfers.


14. Changes to This Policy

We may modify this Privacy Policy from time to time.

Updated versions will be posted on the app or website with revised dates.

Continued use after updates means you accept the revised policy.


15. Contact Us

For privacy-related concerns:

Squikk Support

Email: support@squikk.com

Phone: 8448211145